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Public Sector Software Services
Powering E-Government
with Scalable Software

Bring better services to your citizens with our smart platforms. We design and build citizen self-service portals, e-governed smart platforms, and workflow analysis software tailored to public sector needs.

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What We Build For
Government & Public Sector

We help public organizations and government bodies modernize citizen services with secure, scalable platforms. Our custom-built solutions improve access, transparency, and operational speed.

Citizen Self-Service Portals

We build citizen-facing digital portals that allow users to apply for services, submit documents, track requests, and receive updates, without visiting an office. These portals reduce foot traffic, wait times, and manual processing.

E-Government Portals

Our e-government software enables government agencies to digitize processes, deliver online services, and manage internal communication on a single, secure platform, customized to your agency’s structure and local regulations.

CRM Software with Workflow Automation

We create CRM workflow tools that help public sector teams manage citizen cases, automate task assignments, track interactions, and improve resolution times. No more lost requests or missed follow-ups.

E-Governed Smart Platforms

Our smart governance platforms use data insights, automation, and role-based access to help governments manage resources more efficiently. From budgeting to project tracking, we digitize decision-making.

Workflow Analysis Software

We build systems that analyze how your internal teams operate, highlighting bottlenecks, repetitive tasks, and areas for process improvement. This leads to leaner, faster government operations.

Custom Public Sector Software Development

Whether it’s a municipality or a federal department, we build fit-for-purpose applications tailored to your needs. We support multi-language interfaces, accessibility compliance, and cloud-native architectures.

Ready to Modernize
Your Public Services?

Over 60% of citizens now prefer online service options. We build secure, user-friendly portals to meet that demand.

Our Process for Public Sector
Software Development

We follow a collaborative, transparent process to help government departments and public agencies build digital systems that actually work for both staff and citizens.

Discovery & Needs Assessment

01

We meet with stakeholders to understand goals, pain points, and compliance requirements. This includes analyzing existing systems and citizen service flows.

Workflow Mapping & UX Planning

02

We map your workflows and design intuitive interfaces that make services easy to access and manage, for everyone from clerks to citizens.

Custom Development

03

We build secure platforms tailored to your needs, whether it’s a citizen self-service portal, e-government platform, or CRM workflow tool.

Compliance & Security Checks

04

All systems are developed with UAE data privacy laws, accessibility standards, and public sector security protocols in mind.

Training & Onboarding

05

We train your team and provide user-friendly documentation, so the transition is smooth and adoption is high.

Launch & Support

06

Once live, we offer continued support, regular updates, and system improvements based on real usage and feedback.

Why Choose Diggit For
Government & Public Sector Software

At Diggit, we help government entities and public service providers go digital—securely, efficiently, and in full compliance with UAE regulations.

We build public sector software that simplifies internal workflows, improves citizen satisfaction, and reduces the operational load on your teams. From CRM software workflows to citizen self-service portals and e-governed smart platforms, our solutions are built to last and easy to scale.

Our clients trust us because we:

  • Understand complex workflows and build systems that mirror real government processes
  • Create secure, citizen-first platforms with multilingual and accessibility support
  • Deliver integrated e-government portal development and smart public service tools
  • Provide fast implementation, reliable support, and future-proof upgrades

Key Features of Our
Public Sector Software

We design software to simplify access to public services and improve transparency.

Citizen Self-Service
Portal FAQs

Public sector software includes digital tools and platforms designed to help government agencies deliver services, manage data, and streamline internal operations efficiently and securely.

A citizen self service portal is an online platform where people can apply for services, pay bills, track requests, and access government information, without visiting physical offices.

An e-government portal connects citizens with various departments through one digital platform, allowing them to submit forms, access documents, make payments, and receive updates online.

Workflow analysis software helps public sector organizations map, monitor, and improve internal processes to reduce delays and improve service delivery.

CRM software workflow tools help government offices manage citizen data, track service requests, and provide better, faster support through a centralized dashboard.

Build Smarter Public Services

Say goodbye to paper trails and long queues. Our public sector software helps you streamline workflows, launch e-government portals, and deliver faster, citizen-friendly services.

Get in touch with us today!

We’d love to hear from you and discuss how we can help your business grow. Feel free to reach out for any inquiries, ideas, or collaborations. We are here to support you in your brand journey!

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